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General Questions

We are located in the heart of downtown Austin at 450 Congress Ave, Suite 100, Austin, TX 78701. We also have satellite pickup locations in North and South Austin.

Our pharmacy is open Monday through Friday from 8:00 AM to 8:00 PM, and weekends from 9:00 AM to 5:00 PM. Our online portal and telehealth scheduling are available 24/7.

Yes! Health Care Supports was founded in 2010 by UT Austin alumni. We are proud to be an independent, locally owned pharmacy serving our Texas community.

Prescriptions

Transferring is simple. Call us at (512) 555-0199 or fill out our online form. We'll contact your current pharmacy (like HEB, CVS, or Walgreens) and handle the transfer process for you.

Yes, our secure patient portal and mobile app allow you to request refills, view medication history, and set up auto-refills so you never run out.

Delivery Services

We provide free delivery within Austin city limits (78701, 78702, 78703, 78704, 78705, and more). We also deliver to Round Rock, Pflugerville, Cedar Park, and Buda for a small fee or free for orders over $50.

Yes, all our deliveries can be contactless. Our drivers will leave your package at your doorstep and send you a photo confirmation.

Insurance & Billing

We accept most major plans including Blue Cross Blue Shield of Texas, UnitedHealthcare, Aetna, Cigna, Humana, and Medicare Part D.

We believe healthcare should be affordable for everyone. We offer a competitive cash pricing program and a discount club that can save you up to 80% on generic medications.

Clinical Services

Yes, we have a state-of-the-art compounding lab. We can customize medication strength, dosage form (like liquid instead of pills), and flavor to meet your specific needs.

We offer a full range of immunizations including Flu, COVID-19, Shingles, Pneumonia, and Tdap. Walk-ins are welcome!